Breakfast Supervisor

We have a great opportunity for a Breakfast Supervisor to join our Hobson's Restaurant team here at Tower Hotel Waterford. The Tower Hotel is Waterford’s premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city’s shopping and entertainment hot spots, and the premier business district. We are part of the Neville Hotel group, a family-owned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dún Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford.  The role: You will be accountable for the smooth and effective running of all aspects of food service for breakfast, breakfast room service, lunch, afternoon tea, and dinner set-up. Ensuring at all times that the guest experience is of the highest standard of efficiency, professionalism and friendliness and at all times anticipating their needs. The Candidate: Must have excellent communication skills.Previous experience essential, candidates must have a minimum of 1 year experience.Flexible to work both mid-week and weekend shifts.Supervise and coordinate breakfast, and on occasion, lunch service in a 150-seater restaurant, catering for up to 350 guests.Oversee buffet setup, presentation, and replenishment, ensuring food safety and hygiene standards are met.Manage table allocations, reservations, and guest flow to maximize efficiency and minimize wait times.Handle guest inquiries, feedback, and complaints in a professional and proactive manner.Conduct daily briefings to communicate service expectations, special events, and menu changes.Work closely with the kitchen team to ensure timely and consistent food preparation.To work with the Restaurant Manager and Restaurant Supervisors in achieving the goals and objectives of the Tower Hotel Waterford and in turn the Neville Hotel Group.To set and maintain the correct service and product standards within Hobson’s Restaurant.To attend hotel and departmental meetings as required, ensuring effective communication at all levels.To ensure that all hygiene regulations are adhered to at all times.To comply with Statutory and policy requirements for Health & Safety, Fire, Hygiene, Licensing and Employment.To report and act on all accidents and hazards. Benefits: Hotel B&B discounts across the group.20% discount on bar & restaurant food in a sister property.10% discount on food for family occasions (groups of 20 or more).Comp golf available on Druids Heath to all Neville Hotel Team Members (T’s & C’s apply)Promotion of bike to work scheme and other commuting to work incentives.Meals during shifts.Free onsite tea/coffee.Opportunities for career progression.Employee of the Month and Employee of the Year.Employee referral bonus (T&C’s applies).If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C’s applies).The chance for further career development and training opportunity.Important Information: All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.