Bowling Host

Location: The MetrodomeHours Of Work: 10 hours per week, Monday to Sunday to suit the needs of the business. (shifts include days, evenings, weekends & bank holidays)Rate of Pay:  £10.18 up to £10.42 per hour depending on ageBPL are looking for an enthusiastic and energetic individual to join our team in Metrodome Bowling. If you are committed to providing excellent levels of guest care, then BPL wants to hear from you. Previous experience of working in a bowling alley is not essential as is working within a reception or a bar environment as full training will be given, however applicants must be 18 or over due to licencing laws. If you are a reliable, committed individual with the desire to succeed you could be just what we're after!Whether you are looking for a job or a career change, why not come join our family and make some great new friends.In return, we will give you a competitive salary and a work place pension, but we also offer additional benefits to all our staff which include:·        Free Fitness & Swimming Membership·        Generous annual leave entitlement ·        Discounted food & drink·        Flexible working·        Wellbeing support·        Training & development opportunities·        Free car parking at all sitesDETAILS OF DUTIES AND RESPONSIBILITIES: To provide an efficient Bowling Alley reception service to membersof the public using computerised equipment.Provide excellent customer service at all times, retaining existingand attracting new customers.Assist in ensuring the highest consistent standards of CustomerQuality Service is achieved on your shift.To take bookings relating to the use of the bowling alley by membersof the public and keep appropriate records.Responsible for issuing/collecting bowling shoes and other bowling equipment.Carry out before use maintenance checks and fixing any faults on the bowling alleylanes prior to opening to members of the public.Assist bowling alley users in the use and operation of the lanes and computerisedscoring equipment.Responsible for undertaking general cleaning duties and maintenance duties as required,including cleaning of bowling lanes, bowling balls and wiping of table and chairs.Adhere to BPL’s uniform standards, stock control and cash handling policies at all times.Ensure that your work areas are clean, safe and maintained in accordance with company guidelines.Maintain a high level of attendance and time keeping in line with their rota.Adhere to all aspects of licensing law, trading standards, customs and excise regulations,food hygiene, health and safety and company policy.Serve customers with a range of draught and bottled drinks from behind the bar area.Collect and wash glasses, and ensure the general cleanliness of the bar andseating area is maintained at all times.Restock shelves/coolers behind bar with bottled drinks.Check cash floats and till takings at the end of shift and complete the necessarydocumentation in accordance with financial regulations.To carry out duties associated with emptying of machines and monies on a regular basis,i.e. gaming machines and pool tables. The counting of monies in accordancewith financial procedures.Responsible for maintaining Health and Safety Standards within the bowling alleyin accordance with legal and BPL requirements as applicable to the premises,equipment, other staff and customers.Expected to keep documentation in relation to lost and found property.Maintain product knowledge and be familiar with current promotions and new products.To be the perfect host, making our guests feel as welcome as possible at all times.Communicate with guests in a friendly and appropriate mannerEnsure that food and drinks are served and presented to the prescribed standard. And any other duties commensurate with the grade and falling within the scope of the post, as requested by Management.Closing Date: 09.00am, Monday 18th September 2023Interview Date: TBCDue to the high volume of interest BPL's receives we are unable to send acknowledgement letters to each applicant. Therefore, if you have not received any correspondence by Monday 02nd October 2023 you should assume that on this occasion your application has been unsuccessful.