Booking Team Executive

Who is Centric Mental Health?At Centric Mental Health we understand the importance of your personal or workplace mental health needs. Our goal is to provide every client with the appropriate mental health supports. We can offer team members an exciting and varied career path with ample opportunity for growth and development. As a clinician-led organisation, we are very much aware of both the rewards and challenges of providing mental health services across a variety of settings here in Dublin, Ireland. With this in mind, we use an approach that supports our clinicians by providing clinical and administrative support, whilst also respecting their autonomy and skill set as trained and experienced mental health professionals.In joining Centric Mental Health, you will be joining a friendly and collaborative multi-disciplinary team, made up of other experienced clinicians, as well as skilled head office staff, who can provide support, guidance, and peer consultation.Corporate Admin Support requiredSpecific Job Details:Working Hours: 9:00-17:30Contract: PermanentWorking Pattern: Monday - FridayCommencement Date: As soon as possibleSalary Range: CompetitiveLocation: Dublin, DundrumWhat are the benefits of working with Centric Mental Health?Flexible work optionsHealth and wellness benefit of up to €25 a monthBirthday off - extra day of annual leave for wellnessEmployee Assistance ProgramHealth insurance for permanent employeesBike2work schemeMaternity Leave/Paternity LeaveBeing part of an experienced, friendly, and supportive multidisciplinary teamA varied and exciting working environmentCareer progression in line with your skillset and goalsMulti-disciplinary team, made up of other experienced clinicians, as well as skilled head office staff, who can provide support, guidance and peer consultation.Responsibilities:·       Answer all in-coming calls·       Be comfortable speaking to clients on the phone and via email, handling sensitive information, situations & queries  ·       Manage appointment queries for all locations, booking sessions when available and keeping an up-to-date waiting list    ·       Organize and store confidential information including client details and session payments accordingly across all systems    ·       Assist clinicians in the management of their diaries, client lists and appointments. Manage referral pathways accordingly    ·       Support clinicians and clients with any queries or concerns they may have   ·       Competent of working independently as well as part of a team    ·       Conduct additional administrative duties as required  Desired skillset:·       Comfortable handling sensitive and confidential information on the phone and via email   ·       Enthusiastic with an ability to work to one’s own initiative while being part of a team   ·       Experience with Excel, IT and Microsoft Word   ·       Organized and process driven with experience of working to standard operational procedures   ·       Previous Experience & Knowledge of primary care services desirable·       Strong Multi-Tasking Skills·       Excellent Organisational SkillsCentric Mental Health is an equal-opportunity employer committed to a diverse and inclusive workforce.