Bar Person

At The Daffodil, we have always believed in doing things differently.We like the idea that guests can enjoy our luxurious four-star hotel, yet feel completely relaxed and right at home.City-chic contemporary style from the world’s top hotels has inspired us to offer a unique experience here in Grasmere, one of the Lake District’s smallest villages.We hope you’d like to join us…The Role To deliver exceptional customer service in our Food & Beverage Department by ensuring the drink service runs smoothly and professionally, adhering to company and statutory regulations.We do not have employee accommodation available for this role. The Day-to-Day Have a full operational knowledge of all food items, dishes, wines, alcoholic and non-alcoholic beverages served in the hotel. Liaise with the kitchen and Restaurant teams for menu content, special customer requests, queries, complaints/compliments.Ensure that all guests that you serve receive exceptional customer service.Greet guests in a professional and friendly manner and take orders. Help guests with the selection of menu items, drinks and wine requirements.To work well in a team professionally and seek advice of the Bar Supervisor when required.Make sure that all items purchased are correctly charged to a guest’s bill and that all items have either been paid or signed for at the end of the shift. Ensure that all Conferences, Functions, meetings and parties are invoiced immediately after an event.Ensure that the restaurant, bar, still area, room service areas and function rooms are cleaned and fully prepared for service.Clear and relay tables efficiently whilst offering extra drinks to all customers.Up sell to maximise the Sales.Ensure that the Food & Beverage Department works in a safe manner, conforming to statutory and company Health and Safety, Fire, manual handling, COSHH, storage, disposal of waste materials and reporting of accidents. Comply with other related statutory regulations, such as Liquor Licensing and Food Hygiene Regulations.Carry out any reasonable request by the Bar Supervisor and Restaurant Manager.About You The ideal candidate will have a passion for Customer service and demonstrate excellent interpersonal skills. They will have an ability to work swiftly while engaging with guests in a professional and friendly manner.Experience of bar work is preferred, but please tell us about your employment experience and any transferable skills which make you suitable for the role.Joining Our Team We value energy, enthusiasm, commitment and a shared passion to always put the guest experience at the centre of what we do.In return, we offer several benefits:Competitive rates of payTraining & development (including opportunities to gain recognised qualifications)Reduced rates and discounts at our hotelsEmployee transport from Kendal, Bowness, Windermere and AmblesideComplimentary meals and tea and coffee on dutyGratuities shared between our teamsEmployee of the Month SchemeBirthday off or a day in lieuEmployee recognition InitiativesTo Apply Tell us why you would like to become part of The Daffodil Team and apply online by attaching your CV.