The purpose of this role is to provide administrative and reception support to all staff in our Centric Health Medical Practices.You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team. Administrator / Receptionist – Citywest MedicalContract: Permanent full-time Hours: 37.5 Hours per weekWorking Pattern: Monday to Friday (08:30am to 17:00pm) Commencement Date: as soon as possibleLocation: Unit 5 Citywest Shopping Centre Citywest Dublin 24 D24KOYTBenefits of working with Centric Health:Pension: The company will match a 5% employee contribution on a monthly basis.Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges. Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.Indemnity: Indemnity is covered under the Company’s policy.Birthday Day OffMaternity LeavePaternity LeaveFlexible WorkingThe successful candidate will be responsible for, but not limited to the following: Answering all in-coming calls and re-directing as appropriateManaging patient appointmentsMeeting & greeting all patients to the PracticeCash handling and issuing of receiptsMaintaining GMS recordsPreparing prescriptionsScanning and filingAny other duties assigned by the Practice Manager or GP Requirements: 1-2 years administration/reception/customer service experience requiredExperience working in a fast-paced environment is essentialExcellent interpersonal, communication and telephone skillsStrong Multi-Tasking SkillsComputer literate in Word/Excel/E-mailWillingness to be a team player and an ability to work on own initiativeExcellent organisational skillsFlexible attitude to changing work practicesKey Skills: Patient FocusThe ability to remain calm, professional, and polite in dealing with our patients and colleagues Personal IntegrityBe professional in your approach to your workBe honest and reliableBe trustworthy and respectful TeamworkBuild and maintain good relationships with all colleaguesBe willing to take on jobs to balance the team workloadAim to communicate well with people at all levels Managing ChangeWelcome and embrace change, with a positive attitude Develop yourself and othersBe motivated to learn and developSupport, encourage and motivate othersCoach, guide and give constructive feedback to others Key Experience: Excellent written and spoken English is a requirement for this roleCentric Health is an equal opportunity employer committed to diverse and inclusive workforce.
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