Accommodation Supervisor

The Hyatt Centric is delighted to invite applicants for the position of Accommodation Supervisor.This is Ireland's first Hyatt Hotel. Adjacent to St Patrick's Cathedral, this 234-bedroom 4 Star property will include restaurant, bar, meeting and event facilities and fitness centre. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.We're proud to share that Hodson Bay Group is a part of the Failte Ireland Employer Excellence Programme and has recently been recertified as a Great Place to Work.With over 700 employees representing more than 50 countries, we remain committed to fostering a positive and inclusive work environment where every team member feels valued while delivering exceptional service to our guests. Additionally, the Group has been honoured with the Investor in Diversity Silver Accreditation, highlighting our dedication to promoting diversity and inclusion within our workforce. The Hyatt Centric Hotel is a multi-award-winning property with a strong practice of ESG & community engagement in The Liberties Dublin JOB TITLEAccommodation SupervisorRESONSIBLE TOGeneral Manager & Accommodation Manager THE ROLEKey management position in the Hotel, requiring interaction with managers from all Departments. To ensure the cleanliness of bedrooms, bathrooms and public areas and to promote a positive image to both customers and colleagues  MAIN DUTIES To ensure the efficient running of the Accommodation DepartmentTo ensure high standards are maintained both in bedrooms and ground floor areasTo be responsible for the routine checking of bedrooms/public areas To manage and control all costs, direct and indirectTo manage and delegate duties to Accommodation Assistants in a professional mannerTo manage, motivate and lead the accommodation teamTo manage and control stock levels and ensure efficiencies are achieved To manage staff roster efficiently in the absence of the Accommodation Manager To organise training and assist in the recruitment of staff for the Department, ensuring attention to manpower planningTo ensure a good working relationship is achieved with Managers/Heads of Departments and staffTo attend and contribute at weekly Heads of Department meetings To carry out Hotel’s Customer Relations policy To ensure that reasonable care is taken for the Health & Safety of yourself, other employees, guests and any other persons on the Hotel premisesTo carry out fire and accident drillsTo observe all safety rules and proceduresTo check with management before implementing work practice changes To implement changes and improvements as directed by management To aim to continue to improve standards as guests expectations increaseAny other duties as directed by the Management This job description is neither definitive nor restrictive and may be modified occasionally to meet the changing needs of the business.  HOURS OF WORKYour Normal working week will be 5 days over a 7-day roster. The weekly roster includes weekend work. TENURE OF EMPLOYMENTThese posts may be full time or part timeQUALIFICATIONS/EXPERIENCE REQUIRED2-3 years experience as a supervisor in a busy hotel property. Should be motivated team player with excellent organisational and people management skills. Possess good communication and interpersonal skills. Ensure customer service and hospitality levels are kept to an exceptional level. Excellent planning and organisational skills.