Key Account Manager – South EastLocation: Sussex-based, covering Sussex, London and Kent Contract: Full-time, 37.5 hours per week Reporting to: UK Sales DirectorGrow Ridgeview’s presence across the South EastWe are looking for an experienced Key Account Manager to develop Ridgeview’s presence across premium bars, restaurants, hotels and specialist retailers throughout Sussex, Kent and key London locations.This is a relationship-led commercial role combining new business development with the management of valued existing accounts. You will build trusted partnerships, secure new listings and increase the visibility and distribution of Ridgeview wines across the on-trade and off-trade.Initially, approximately 70% of your time will focus on developing new business, with the remaining 30% dedicated to managing and growing existing accounts. You will have the freedom to manage your territory, supported by colleagues across Ridgeview and our wholesale network.What you’ll be doingIdentifying and securing new premium on-trade and off-trade accountsBuilding lasting relationships with customers, decision-makers and wholesaler contactsGrowing distribution, repeat business, visibility and rate of saleDelivering agreed territory targets across sales volume and distributionSupporting pricing and listing negotiations within agreed commercial frameworksRepresenting Ridgeview at customer meetings, tastings, training sessions and trade eventsSupporting activations and other initiatives that bring the Ridgeview brand to lifeMaintaining high standards of brand presentation within customer outletsMonitoring market trends, customer developments and competitor activityManaging your sales pipeline and maintaining accurate CRM recordsProviding regular updates on activity, opportunities and performanceWorking collaboratively with colleagues across the wider Ridgeview teamWhat you’ll bringEstablished sales experience within the wine or premium drinks sectorA strong hospitality network relevant to the territory and requirements of the roleExperience of developing new business and building long-term customer relationshipsClear and effective communication and relationship-building skillsThe ability to organise and manage a busy territory and workload independentlyA collaborative approach and commitment to delivering excellent customer serviceA full, valid UK driving licenceIt would be an advantage if you haveWSET Level 2 or aboveExperience of working with prestige hospitality customersExperience of delivering events, tastings or brand activationsAn interest in using digital and AI-enabled tools to support day-to-day productivityThe person we’re looking forYou will be comfortable opening new conversations, developing trusted relationships and turning opportunities into sustainable business. You will represent Ridgeview with credibility and enthusiasm, take responsibility for your territory and maintain high standards in every customer interaction.You will also be adaptable, well organised and keen to continue developing your knowledge of wine, customers and the wider market.Inclusion at RidgeviewRidgeview is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds. We value the different experiences and perspectives each person brings.We are a Disability Confident Committed employer. If you need a reasonable adjustment at any stage of the recruitment process, please let us know.
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